Video conferencing software – navigating through the maze

Making the transition to regular video conference from face to face meetings is a technology blockage for some, which is understandable after dropped Skype connection experiences in the past!

Technology has moved on in leaps and bounds, and the video conference platform is more robust compared with even a couple of years ago. However, it still provides moments of intense frustration, and even yesterday morning during two video conference Skype calls, the connection was lost a couple of times, then screen sharing dropped out when trying to move between two screens.

There are currently a number of well established video conference platforms – Skype, Skype for Business, Webex from Cisco, Zoom, Microsoft Teams, Goto Meetings along with the more mobile device specific such as Facetime and Google Hangouts or Duo.

Having had long debates with Stephen Anderson (an established mediator who lives and works in Ipswich, who loves experimenting with new technology!) over the years, Zoom always seems to have the more edge when it comes to positive reviews. When we’ve used it in the past, never in anger it has to be said, the call connection has never been interrupted or lost.

Connectivity will depend on the quality of your internet connection, which we would recommend is not a 4G hotspot linked from your phone.

Zoom meetings free offer :-

  • free personal meetings for up to 100 participants
  • Unlimited 1 to 1 meetings
  • 40 minutes on group meetings of 3 or more participants
  • Simultaneous screen sharing
  • Secure AES 256 bit encryption

Getting your clients onboard will always be the next challenge, but if you’ve been able to get the platform up and running, then it’s easier to convince your clients to watch a demo then give it a try. Moving to more than two clients will requires upgrading to the Pro version at £11.99 pcm, and the limit of call duration is increased from 40 mins to 24 hours – that’s probably more than adequate for any seasoned mediator!

With all the issues of self isolation in the UK and many other places around the world, it offers a unique opportunity at a time where face to face meetings are not possible, now is the time to give video conferencing a go.