Following a meeting between the Family Mediation Council (FMC) and the Legal Aid Agency (LAA) on Friday of last week, the FMC yesterday released an update on the meeting.
In an effort to help mediation services support clients with legal aid cases, the Legal Aid Agency has published guidance covering the issue of obtaining signatures. They have confirmed that electronic signatures is now valid.
In the event that an electronic signature could not be obtained an email from the client showing the following is satisfactory:
a. an intent to take up the offer of legally aided family mediation (not just the expectation),
b. plus the client’s name with the intention that it is considered to be a signature, which should be contained in the body of the email. They have stated that ‘Whatever route to obtain the signature is obtained, the reason for this should be recorded on the case file.’
To support the new guidance, we’ve issued a live update in the Intake Stage of Progress Mediation.
This is one of the many benefits of using a hosted system, we’re able to provide quick updates as new guidance or changes are introduced, without the need for you to download and install software patches.
For more information on how Progress Mediation can help with case management, including support for the bulk monthly online submission to the LAA, please get in touch.